Your privacy matters to us. This policy explains what personal information Cheap Solution Ltd collects, why we collect it, and how we keep it safe.
1. Who We Are
Cheap Solution Ltd (company number 17361399) is the data controller for personal information collected through this website. You can contact us about privacy at Yousef@cheapsolution.co.uk.
2. Information We Collect
- Details you send us by email, such as your name, organisation, email address and the content of your message.
- Information about your enquiry or the textile services you are interested in.
- Basic technical information when you visit the site, such as browser type, device and pages viewed.
3. How We Use Your Information
- To reply to your enquiries and provide quotes or information about our services.
- To arrange and deliver textile collection, sorting, reuse and recycling services.
- To manage partnerships and business relationships.
- To keep our website secure and improve how it works.
- To meet our legal and regulatory obligations.
4. Legal Basis For Processing
Under UK GDPR we process personal data where it is necessary to take steps at your request before entering a contract, to perform a contract, for our legitimate business interests (such as responding to enquiries), to comply with the law, or where you have given consent.
5. Sharing Your Information
We do not sell your personal information. We only share it with trusted service providers who help us run our business (for example email and website hosting), or where we are required to by law. These providers must keep your data secure and use it only on our instructions.
6. How Long We Keep It
We keep personal information only for as long as needed for the purposes above, including any legal, accounting or reporting requirements. Enquiry emails that do not lead to work are normally deleted within 24 months.
7. Your Rights
Under UK data protection law you have the right to:
- Access the personal information we hold about you.
- Ask us to correct or delete your information.
- Object to or restrict how we use your information.
- Request a copy of your data in a portable format.
- Withdraw consent at any time where we rely on consent.
8. Complaints
If you have a concern about how we handle your data, please email us first at Yousef@cheapsolution.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Changes To This Policy
We may update this policy from time to time. The latest version will always be published on this page.